Refund policy
Last updated August 16, 2026
The free plan costs nothing
The free plan has no subscription and collects no payment information, so no refund is ever needed for it.
Pro subscriptions
Pro subscriptions are billed by Paddle, the merchant of record. You can cancel at any time from your account menu; Pro stays active until the end of the period you paid for. We do not offer automatic refunds on cancelation.
How to request a refund
If you believe you are entitled to a refund — for example, a duplicate charge or an upgrade taken by mistake — contact us via the GitHub repository linked on this site within 14 days of the charge, with your receipt details. We will review each case and issue approved refunds through Paddle. Paddle's buyer protections and any applicable statutory rights remain unaffected.
If you were charged and do not recognize it
Charges from AppClimb appear on your statement as Paddle or Paddle.net. If you see a charge claiming to be AppClimb on any other processor, do not enter payment details there; report the unauthorized charge to your bank or payment provider.